Terms and conditions

Terms and Conditions for BaylaurelShop

Effective Date: [01.07.2025]

Welcome to BaylaurelShop! Please read these Terms and Conditions carefully before using our website. By accessing or using our site, you agree to be bound by these Terms.

1. Introduction

BaylaurelShop ("we," "us," or "our") operates the website [www.baylaurelshop.ro]. These Terms and Conditions govern your use of our website and the purchase of our handmade ceramics and products.

2. Intellectual Property Rights

All content on the website, including images, product descriptions, logos, and design elements, are the intellectual property of BaylaurelShop or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

3. Products and Orders

  • Product Descriptions: We strive to ensure all descriptions and images are accurate. However, since everything is handmade, the order might be slightly different in color or shape than shown in the pictures.
  • Order Acceptance: Your order is considered accepted once you receive a confirmation email from us.
  • Pricing: Prices are listed in Romanian Lei (RON) and include applicable taxes. Shipping costs are calculated during checkout.

4. Payment

Payments must be made through the methods provided on the website. We use secure payment gateways to protect your information.

5. Shipping and Delivery

We ship within Romania and internationally. Estimated delivery times are between 5 and 14 days but are not guaranteed. We are not responsible for delays caused by third parties or customs procedures.

6. Returns and Refunds

  • Customers have the right to return products within 14 days of receipt, in accordance with Romanian consumer protection laws.
  • Products must be returned unused, in original packaging.
  • Refunds will be processed after we receive and inspect the returned items.

7. Privacy Policy

Your privacy is important. Please review our Privacy Policy [link to Privacy Policy] for information on how we collect and use your personal data, in compliance with GDPR regulations.

8. User Conduct

You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

  • Violating applicable laws or regulations
  • Sending spam or malicious content
  • Interfering with the website's operation

9. Limitation of Liability

To the maximum extent permitted by law, BaylaurelShop shall not be liable for any damages arising from the use or inability to use the website or products purchased.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by Romanian law. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of Romanian courts.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For questions about these Terms, please contact us at:

Email: bay.laurel00@gmail.com